![]() If the customer encounters any email delivery issues, you can forward your copy of the email to the customer. The email is also BCC'ed to your email address. Once consumed, it may take up to 15 minutes for the Virtual Warehouse to recognize that the product key has been consumed.Ĭlick OK to generate the product key and email it to the customer using the customer email address stored in the Virtual Warehouse. The Send Product Key To Customer button is not available if you have not yet set the customer for the Key ID.Ī message explains that you cannot generate further product keys until the product key has been consumed. To generate the 19-digit product key that the customer will use to activate Trimble Business Center, click Send Product Key To Customer near the bottom of the Configuration panel. To use stock from multiple sales or purchase orders starting with the oldest order, select the Assign from total stock (using oldest first) check box when selecting items. In the confirmation message, click OK.Īdditional seats have a different part number to the initial seat that is assigned when you select the Trimble Business Center software edition. Select the number of seats and click Assign. To add more software seats, click Add More Seats. Review your changes and click OK.įor more information, see Trimble Protected Plans and factory warranties. ![]() Select the Expiry Date and the Protection Plan(s) to apply and click Assign. To extend the software maintenance, click Assign Trimble Protection Plans in the Trimble Business Center software tile. Select the module(s) and the appropriate sales order/purchase order number and click Assign. To assign additional software modules, click Assign Modules in the Trimble Business Center tile in the Configuration panel.If required, repeat this step to upgrade to the required edition. Select the edition to upgrade to and click Assign. Software editions that can be upgraded to from the current edition are shown. To upgrade the software edition, click Add Edition Software.To change the items assigned to the Key ID:.Alternatively, select the Existing customer option and select the customer from the list or enter their email address. Click the link near the top of the Configuration panel.Įnter the details for the person in the customer organization who is the contact person for the device.The Configuration panel shows the items currently assigned to the Key ID. ![]() The Key ID tile you just added is selected in the Hardware Variants panel. If required enter a comment/reference information.Trimble recommends you request a screenshot of the current expiry date from the customer's Trimble Business Center license. If no expiry date can be obtained, the Virtual Warehouse prompts you to enter a date.The Virtual Warehouse populates the expiry date field, if it is known. If the serial number includes a prefix for the dongle serial number (such as TBC‑SA‑, TBC‑SC‑ or TBC‑TB‑), omit the prefix when you enter the serial number. Click Add Device near the top of the Hardware Variants panel.To add an existing Key ID to the Virtual Warehouse:.There should be no matching Key ID tiles shown. To make sure the Key ID does not already exist in the Virtual Warehouse, click next to the Serial Number field at the top of the Hardware Variants panel and enter the serial number/Key ID. If a customer wants to make changes to their Trimble Business Center license but the Key ID for their license does not exist in the Virtual Warehouse, you can add the Key ID manually.
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